Update 31 May 2021§
- Place an Order
- get a dispatch notice
- Pay via email invoice or QR code
Keep your documents
Please keep the proof of delivery, the receipts, invoice and the received certificates with your pen. Remember that you have 2 years guarantee on the workmanship. After this you can still contact me for further support and servicing at a quotation fee.
UK Postal Services
Prices over the year may vary, please check the postal tabel for details and you also see this in the checkout.
International Postal Services
Parcels above a certain value go via Royal Mail, tracked and insured, to be signed at point of delivery by the foreign postal service. See the postal table for the latest update. The postal transfer times varies by national region and state, orders to Canada can take 6 weeks to pass Custom and Excise, PS Powerful signature is not responsible for such delays. PS Powerful Signature cannot be held responsible for any delays, damages or lost items in transit. To protect the goods, the postal insurance covers eventualities.
I do require a small down payment for new designs which do not yet exist in my range. For bespoke orders I will give an estimated lead time. An offer will be given of the costs which has to be agreed and then the down payment has to be paid within 1 week. For pen making orders below £300 I charge a small fee of £25 as a deposit, above this it will be 20%. Should it happen I am not being able to deliver the goods, and the lead-time for the order surpasses 50% or more than estimated time, then you can get get your deposit back. There is then no obligation to buy the goods. Payments and refunds go via the payment service providers.
Out of stock items
You can request for another similar version should a design be marked as sold. This is subject to material still available. There is no down payment for making one that already exists in the range of pens I made.
Return Policy, Taxes, Custom and Excise, Brexit, COVID19 For details go to the Terms and Conditions page