PRIVACY AND DATA POLICY

Document Date

7 April 2019


PS Powerful Signature further mentioned as 'We' is subjected to the GDPR Governance applicable to businesses less then 250 staff and subjected to the UK Data Protection Act. PS Powerful Signature is owned by Rob van Nigtevecht, a sole trader registered in the UK, trading online and on fairs.

 

One of your rights under EU law is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organization. You also have the right to know the details and purpose of that processing.

Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information about the processing contained in the relevant data protection notices.

Here we give you a general overview of some of the ways this website processes your personal data including the use of cookies and social media.

Your personal data and our website

  • We collect your personal information only to the extent necessary to fulfill a precise purpose related to our tasks;
  • We will NOT use your personal data for direct marketing purposes unless you give us consent to contact you via MailChimp;
  • We do not reuse the information for another purpose that is different to the one stated;
  • We put in place measures to guarantee that your data are kept up-to-date and processed securely;
  • Under certain conditions outlined in law, we may disclose your information to third parties, (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes;
  • You have the right to access your personal information, to have it corrected and the right to recourse; at any time if you believe your data protection rights have been breached;
  • We do not keep your personal information for longer than necessary for the purposes for which we collected it;
  • However, we may keep your information for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.
  • We delete your account when not used for a period longer then 12 months for security reasons and remove all your details from the site. You can register again with a new account.
  • Your Payment transactions are processed and stored at SquareUp under their GPDR Policies.

Cookies

We use cookies on our website for its technical functioning and for gathering statistics. A cookie is a small piece of data that a website stores on the visitor’s computer or mobile device.

The table on this page lists the cookies that this website uses and describes their purpose.

You will also find some more detail here about cookies relating to our social media channels and Google Analytics, the service we use for our statistics.

Social media cookies

We use social media platforms. Our presence in the Twitter, Facebook, Google, Instagram, Pinterest and LinkedIn communities strengthens our online presence and visibility. You can enter our website from these social platform or via google adverts. The cookies are managed by these providers.

  • The website does not set cookies with the display of links to our social media channels when you are browsing our website;
  • This website has currently no external social content, the policy will be changed if we do.
  • The website had a few links to external socials sites related to PS Powerful Signature, those socials sites can track users under their own policies, we do not set those cookies.

Cookies are also typically used to provide a more personalized experience for a user for example, when an online service remembers your user profile without you having to login. When you visit our website, we may collect some data on your browsing experience such as your IP address, the website page you visited, when you visited and the website page you were redirected from. This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience.

When you visit the this website, we will keep the browser history of your visit for a maximum of 13 months. This information will then be deleted or has been deleted when no longer needed. Only essential information is kept up to 13 months. Should you wish to opt your data out of our anonymized, aggregated statistics, you can do so here.

Read our cookies information for more information about the types of cookies this website uses.

Emails

We do not share your email address with anyone else, you email address solely used for the purpose to exchange communication with the shop. Your email address, the name you enter, the message and related logs are stored on the website. Site logs and system logs will be deleted after 13 months with the exception of data with must be kept for legal reasons as explained in 'Your personal data and our website'.

Payment information

Your purchase details are solely used for the purchase of the transactions and the delivery of goods, this is not shared with anyone then the payment transaction provider SquareUp. Your delivery address is shared with Royal Mail or an applicable courier for the purpose of sending goods.

Your payment takes place via SquareUp where the transactions and your personal details are stored under their GDPR policies.

Your buying and shipment details are readable to you and the admin of PS Powerful Signature only.

Your card details are stored and encrypted which cannot be retrieved by PS Powerful Signature or anyone else. The card details can be used for reverse transactions after you have sent the goods back as mentioned in the site T&C policy or for any other agreed reason. This process is managed together with SquareUp who is PCI Compliant, your find here more information about what the PCI/DSS Compliance is.

The purchase transactions will be deleted after 12 months but the payment transactions removal on SquareUp will be managed by SquareUp under their policies.

PS removes accounts which are not used for a period longer then 12 months and details are anonymized or deleted depending on what is required by laws to keep such are traceable information of selling products. The products are then no longer associated to you.

Certificates of products will remain to exist as part of the product guarantee and provenance. If you decide that your want to details all your details then this will also be destroyed. By this you loose your guarantee and provenance protection of the product. If you wish to keep the guarantee and provenance valid and traceable then you have to explicitly inform that you do want PS Powerful Signature to retain the product certificate copy.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we points out that if you do this, you may not be able to use the full functionality of this website.

Opting out

By default, the browsing experience of website visitors is tracked by Google Analytics in order to produce anonymized statistics.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here. Please note that on this website, Google Analytics anonymize the information sent by the tracker objects by removing the last octet of the IP address prior to its storage. Google Analytics tracking is on by default. The User ID enables the analysis of groups of sessions, across devices, using a unique, persistent, and non-personally identifiable ID string representing a user.

 

Do not track preferences

Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms. Do not track options are available in a number of browsers including:

If you enable do not track in your web browser, Google Analytics will respect your choice. You will not be tracked. This is in addition to you opting-out of the aggregation and analysis of data for our website statistics;

If you have disabled all cookies from your browser, we will still collect some general data about your browsing (e.g. a record of a visitor to our website) but they will be less accurate and your visit will not be tracked.

Complaint handling

Which kinds of personal data does the website process?

We process the personal data submitted by website visitors. This will include names, contact details as well as the content of the allegations (insofar as the latter qualify as personal data).

Who may receive my personal data?

The case file containing your personal data is accessible the shop owner who is also the website administrator. All access to case files is logged.

What are my rights?

You are entitled to access the personal data we holds about you and to have them rectified where necessary. You a can access this in your personal account. In certain cases, you also have the right to have your data blocked or erased or to object to their processing, you can do this via your personal account page. For more information, please see Articles 13 to 19 of the Regulation.

For details go to your My Account page

To exercise any of these rights, please contact us using our prepared page when you are a register user. We will reply to confirm we have received this within 3 days and complete the process within three months. Please note that in some cases restrictions under Article 20 of the Regulation may apply.

How long do you keep my data?

We keep log files - including your personal data - for up to two years. Your shop account will be deleted after 9 months not using your account.

What happens if I request my data to be removed?

After deleting all your details, which is your name, address(es), email address(es), phone number(s), anything in the data which indentifies you, it will no longer be possible for PS Powerful Signature to contact you.

Who can I contact?

You can contact us as follows:

  • You can find complete contact information on website contact page.
  • Via the website contact page